Richard Casino Rules and Regulations in Ireland

• Agreement to terms
  • By completing registration, ticking any acceptance box, or continuing to use the services, you confirm you have read and accept these Terms and Conditions, the Privacy Policy, the Cookies Notice, the Responsible Gambling Policy, and any game or bonus rules that apply.
  • The services are offered for leisure use only. No professional betting, arbitrage syndicates, scraping, or automated play is permitted.
• Eligibility and registration
  • You must be at least 18 years of age and resident or physically located in Ireland to use the services. Access from any location where gambling is not allowed is prohibited.
  • One account per person, household, payment method, and device. Duplicate accounts may be closed and balances voided if fraud is detected.
  • Accurate information must be provided during registration and kept current. You may be asked to verify identity, age, address, and ownership of payment methods.
• Changes to terms
  • We may update these terms to reflect legal or operational changes. Material changes will be notified in advance by site notice or email. Continued use of the services after the effective date constitutes acceptance.
• Proper use of the platform
  • You agree not to misuse the site, apps, or APIs. Prohibited actions include: account sharing, chargebacks without basis, use of bots or scripts, interference with odds display or game outcomes, collusion, and attempts to bypass geographic controls.
  • We may suspend, restrict, or close your account where required for security, regulatory, or integrity reasons.
• Content and intellectual property
  • All site content, software, game titles, odds displays, trademarks, and materials are protected by intellectual property rights. You may not copy, distribute, or adapt them without permission.
• Liability
  • Services are provided on an “as is” basis. To the extent permitted by Irish law, we are not liable for indirect or consequential loss, loss of profits, data, or business opportunity arising from use of the services.
  • Our maximum aggregate liability for any claim related to your use of the services will be limited to the greater of the amount staked on the relevant bet or the total fees paid by you in the previous 12 months, except where prohibited by law. Your statutory rights are not affected.

• Who may place bets
  • Only verified users aged 18+ located in Ireland may place bets. We may use geolocation and further checks to confirm eligibility.
• Acceptance of a bet
  • A bet is accepted when it appears in your betting history with an official reference number and status confirmed by our servers.
  • If an outage, pricing error, or technical fault occurs, we may void affected bets or settle at the correct odds per our palpable error policy.
• Minimum and maximum stakes
  • Minimum and maximum stakes and payouts vary by game, market, or event. The applicable limits are shown at point of bet in the bet slip or game window.
• Odds and settlement
  • Odds at the time of acceptance govern settlement. Winnings are calculated on the basis of the stake multiplied by the odds, less any applicable taxes or fees disclosed at bet placement.
  • Casino game outcomes are determined by the game’s random number generator or live dealer result recorded by the provider. Sports or other event markets are settled by reference to official sources. In case of conflict, our settlement rules prevail.
• Cancellations and voids
  • We may void bets where an event is cancelled, postponed beyond an official window, or where integrity or regulatory concerns arise. Void bets are settled at odds of 1.00 and stakes are returned.
  • If you request cancellation before acceptance, no bet is placed. After acceptance, bets cannot be cancelled by you except where a cash-out feature is offered and available for that market.
• Restrictions
  • We may refuse, limit, or restrict any bet, apply stake limits, or remove markets to protect integrity. This includes suspected arbitrage, collusion, bonus abuse, or prohibited use.
  • Cash-out, partial cash-out, and edit-bet functions are not guaranteed and may be unavailable during price changes, suspensions, or at our discretion.
• Records and disputes
  • Our server records are final for determining the time a bet was placed, the odds shown, and the outcome captured. If you dispute a settlement, contact support within 30 days and provide the bet reference.

• Deposits
  • Available deposit methods and currencies are displayed in your account cashier. EUR is the primary account currency for Ireland.
  • Minimum and maximum deposit limits depend on the selected method. Processing is usually instant, though your bank or wallet provider may apply its own delays or fees.
  • The payment instrument must be in your own name. Third‑party payments are not allowed.
• Withdrawals
  • For security, withdrawals are generally returned to the original funding method where possible. We may ask for identity, address, and payment ownership verification before releasing funds.
  • Processing times vary by method. Internal review typically completes within 24 to 72 hours once KYC/AML checks are satisfied. Banking networks may add extra time.
  • We may apply reasonable payment processing fees or pass through third‑party charges. Any fee will be shown in the cashier before you confirm.
• KYC/AML checks
  • To meet legal and licensing requirements, we may request documents at any time, including proof of identity, age, address, and source of funds or wealth. Failure to provide satisfactory documents can lead to delays, limits, or account restrictions.
• Transaction restrictions
  • We may set daily, weekly, or monthly withdrawal limits, and number of pending withdrawals, as shown in the cashier. Large or unusual transactions may be split or delayed for verification.
  • Chargebacks and payment disputes may result in account suspension and recovery of costs.
• Cancellations and reversals
  • You may cancel a pending withdrawal in the cashier until processing starts, where the feature is available. Once processing begins, cancellation is not possible.
• Errors and adjustments
  • If funds are credited to your account by mistake, we may reverse the transaction and adjust your balance. You must not withdraw funds that do not belong to you.

• Our commitment
  • Gambling should be entertainment. You are encouraged to read our responsible gambling information and use the available tools to manage your activity.
• Player protection tools
  • Deposit, loss, and stake limits: set daily, weekly, or monthly limits on your account.
  • Session limits and reality checks: receive on-screen reminders and time caps.
  • Time-out: short breaks from betting for a chosen period.
  • Self-exclusion: block access for six months or longer. Re‑opening requires a cooling-off and a fresh assessment.
  • Product and bonus opt-outs: tailor which services and bonuses you receive.
• Safer play guidance
  • Do not bet when tired, under stress, or after alcohol.
  • Track spend and time. Do not chase losses.
• Support and help in Ireland
  • GamblingCare.ie for advice and tools.
  • Problem Gambling Ireland for counselling resources.
  • Gamblers Anonymous Ireland for peer support.
  • Samaritans (samaritans.org/ireland) for emotional support.
  • If you feel at risk, contact support to apply stronger limits or self-exclusion immediately.

• Legal framework and obligations
  • We implement policies consistent with applicable Irish and EU anti-money laundering and counter-terrorist financing requirements, and our licensing conditions. Controls apply to registration, betting activity, deposits, and withdrawals.
• Know Your Customer (KYC)
  • Before enabling payments or at defined thresholds, we verify identity and age and may request proof of address and ownership of payment methods. Where required, we conduct enhanced due diligence, including checks for politically exposed persons and sanctions screening.
• Monitoring and detection
  • Transactions are monitored for unusual patterns, rapid movement of funds, layerings, use of third-party accounts, and activity inconsistent with known source of funds or stated profile.
  • We may request evidence of source of funds or wealth and suspend activity until satisfactory documents are provided.
• Consequences of breaches
  • If we suspect money laundering, terrorist financing, or proceeds of crime, we may delay or refuse transactions, freeze balances, close accounts, and submit reports to competent authorities. No tipping-off is permitted under law.

• Data controller and scope
  • Your personal data is processed in line with the EU GDPR and the Irish Data Protection Act 2018. This section explains what we collect, why, and your rights.
• What we collect
  • Registration and contact data: name, date of birth, address, email, phone.
  • Verification data: identity documents, proof of address, and payment ownership evidence.
  • Account and transaction data: deposits, withdrawals, bets, bonuses, and support records.
  • Technical data: device identifiers, IP, geo-information, cookies, and log data.
• How we use data
  • Provide and operate the services, manage your account, settle bets, and pay winnings.
  • Meet legal obligations including age checks, AML/KYC, and responsible gambling monitoring.
  • Prevent fraud and ensure security.
  • Send service messages and, where you consent or where permitted by law, marketing communications. You can opt out at any time.
  • Analytics to improve site performance and user experience using aggregated or pseudonymised data.
• Legal bases
  • Contract performance, legal obligation, legitimate interests, and consent (for certain marketing or cookies) as applicable.
• Sharing and transfers
  • Data may be shared with payment providers, KYC vendors, game providers, and regulators as necessary. International transfers use safeguards such as standard contractual clauses.
• Retention
  • We retain data only as long as needed for the purposes set out, including statutory retention periods for AML.
• Your rights
  • Access, rectification, erasure, restriction, portability, and objection. You can withdraw consent at any time. You may lodge a complaint with the Data Protection Commission in Ireland at dataprotection.ie.

• Technical measures
  • Transport-layer encryption protects data in transit. Sensitive credentials are hashed and stored securely.
  • Account protection includes two-factor authentication where enabled, login alerts, session management, and automatic timeouts.
  • Continuous monitoring detects suspicious logins, bots, and unusual betting patterns.
• Organisational controls
  • Access to personal data is role-based and audited. Staff receive security and data protection training. Independent testing and risk assessments are performed regularly.
• Fair play and integrity
  • Games use certified random number generators supplied by licensed providers. Where relevant, market data for event settlement comes from trusted official sources.
• Your responsibilities
  • Keep your password and 2FA codes private, use a strong unique password, and update devices. Notify support immediately if you suspect unauthorised use of your account.
• Incident response
  • Security incidents are investigated promptly. Where legally required, affected users and authorities will be notified without undue delay.

Additional legal information

• Governing law and disputes
  • These terms are governed by the laws of Ireland, without prejudice to any mandatory consumer protections. Disputes should first be raised through customer support. If unresolved, you may use any dispute resolution scheme we make available or seek recourse through the Irish courts.
• Severability and priority
  • If any term is found invalid, the remainder remains in force. In the event of conflict, product-specific rules, game rules, or bonus terms take priority over this general document for the affected bet or promotion.
• Language
  • These terms are provided in English (Ireland). If translated, the English version prevails in case of inconsistency.