Richard Casino Privacy Policy

Richard Casino collects only the information needed to provide and improve services, meet legal duties, and protect users and the platform.

• Categories of personal data collected:
  • Identification and contact data: name, date of birth, address, email, phone.
  • Account and usage data: username, preferences, gameplay, betting history, session logs.
  • Verification data: copies of identity documents, proof of address, source of funds where required.
  • Payment data: payment method details processed by secure providers, tokens, transaction records.
  • Technical data: device identifiers, IP address, browser type, cookies, approximate location.
• Why data is collected:
  • To create and manage accounts, provide games and sportsbook services, process payments and withdrawals.
  • To verify age and identity, prevent fraud, and meet anti-money laundering obligations.
  • To improve online performance, support, and security.
• Protection measures:
  • Encryption in transit and at rest for appropriate datasets.
  • Access controls, authentication, and role-based permissions.
  • Segregation of duties, staff training, and confidentiality agreements.
  • Vendor due diligence and contractual safeguards.
  • Continuous monitoring, logging, and incident response procedures.
• Retention:
  • Personal data is kept only as long as needed for the purposes stated or required by law.
  • Records related to anti-money laundering may be retained for at least five years after the end of the relationship, in line with Irish law.
• User rights under GDPR:
  • Access, rectification, erasure, restriction, portability, and objection.
  • Withdraw consent at any time where processing relies on consent.
  • Lodge a complaint with the Data Protection Commission in Ireland.
• Compliance statement:
  • Processing aligns with the EU GDPR, the Data Protection Act 2018, and applicable Irish ePrivacy rules.

Contact for privacy queries: [email protected].

Personal information is used only for specified, explicit, and legitimate purposes.

• Account and customer service:
  • Register and manage profiles, verify age and identity, provide support.
• Transactions:
  • Process deposits, withdrawals, and refunds through authorised payment providers.
• Service performance and improvement:
  • Monitor reliability, fix issues, personalise settings, and enhance user experience.
• Responsible gambling and security:
  • Apply limits, conduct affordability checks where required, detect fraud and abuse.
• Marketing and communications:
  • Send service messages and, where consented or permitted, marketing tailored to preferences. Users can opt out at any time.
• Analytics and reporting:
  • Aggregate statistics to understand usage trends and improve services.
• Legal and regulatory compliance:
  • Meet obligations under anti-money laundering and counter-terrorist financing laws, tax, and dispute handling.

Lawful bases include contract performance, legal obligation, legitimate interests, and consent where required. Processing is carried out in a fair, transparent, and proportionate manner.

Users can exercise data rights at any time. A request can be made by emailing [email protected]. Proof of identity may be required. A response will be provided within one month, extendable by two months for complex requests.

• Update and correction:
  • Users may update account details in profile settings or request corrections of inaccurate information.
• Deletion:
  • Users may request deletion. Certain records must be retained where law requires, such as anti-money laundering obligations.
• Copies of data:
  • A portable copy can be requested in a commonly used format.

By using Richard Casino, users consent to necessary security checks, identity verification steps, and the processing of payment information by authorised providers to complete transactions and prevent fraud.

This website and services are intended for persons aged 18 and over. The operator does not knowingly collect information from minors and cannot confirm age without supporting documents during verification. If a user is found to be under 18, the account is closed and personal data is deleted where lawful. Parents or guardians may contact [email protected] to request deletion of a minor’s information.

Personal data may be processed in other countries where service providers or partners operate, including outside the European Economic Area. Appropriate safeguards are applied, such as European Commission adequacy decisions, Standard Contractual Clauses, and supplemental technical and organisational measures. Using the site signifies consent to such transfers, in addition to these safeguards. All partners are bound by confidentiality and data protection commitments consistent with GDPR requirements.

This disclaimer explains how these rules apply and any limits required by law. It may affect the scope or application of certain provisions to ensure consistency with mandatory legal duties and industry requirements. The policy takes effect for a user when accepted by signature, by click-acceptance on the website or app, or by accession through continued use. Nothing in this document limits statutory rights under applicable law.

Cookies are small text files stored on a device by a browser. They help remember preferences and improve how the websites function.

• Purposes:
  • Essential operation and security of online services.
  • Statistics and analytics on site usage.
  • Behaviour analysis to reduce errors and improve navigation.
  • Personalisation of content such as language and saved settings.
• Retention:
  • Non-essential cookies are generally retained for up to 1 year.
• Control:
  • Browser settings can be used to block or delete cookies. Preference tools on the site allow consent to be managed for non-essential cookies.

Further information is available in the Cookies Notice, aligned with Irish ePrivacy rules.

Use of the websites and services constitutes full acceptance of this Privacy Policy. The current version published on the site applies and prevails over any prior version. Continued use after updates indicates acceptance of the revised policy from the effective date shown.

Personal data may be shared with third parties where needed to provide services, meet legal duties, or protect rights.

• Categories of third parties and purposes:
  • Payment processors and banks: process transactions and refunds.
  • Identity verification and fraud prevention providers: conduct KYC, sanctions, and affordability checks where required.
  • Game providers and platform suppliers: enable gameplay and account features.
  • Analytics and security vendors: monitor performance and protect systems.
  • Professional advisers and insurers: manage risk, legal claims, and audits.
  • Public authorities and regulators: comply with law, court orders, and dispute resolution.

A list of key service providers may be presented on the websites. If not listed, users will be informed of the purpose and scope where required by law. Providing information signifies consent to share data for these purposes, alongside other applicable legal bases.

The websites may contain links to external websites and services that are not operated by the company. Those sites have their own privacy policies and practices. Richard Casino is not responsible for how external websites collect, use, or protect information. Users should review the privacy policies of any third-party sites visited.